07/08/25, Italy

Customer and Account Assistant

Logistics – Supply Chain

  • POSITION CODE: Customer and Account Support Specialist
  • Function: Logistics – Supply Chain
  • Country: Italy
  • LOCATION: Assago (Milan)
  • EMPLOYMENT TYPE: Full-Time

INFORMATION

Fresh Del Monte is one of the world’s leading vertically integrated producers, marketers and distributors of high-quality fresh and fresh-cut fruit and vegetables, as well as a leading producer and distributor of prepared food across the globe.

The Group is established in more than 100 countries and has nearly 40.000 employees worldwide.

We are looking for a Customer and Account Assistant based in Assago (Milano) on a temporary contract.

The successful candidate will be responsible for the following tasks:

  • Gather, check and process all the CN requests.
  • Fill in and complete needed reports.
  • Enter sales orders in the system for Del Monte Produce sold to Clients attached to Del Monte Italy.
  • Check corresponding sales invoices and communicate with invoicing department in Monaco.
  • Stock / warehouses reconciliation.
  • Check cargo documents received from origin in coordination with Logistic department.
  • Coordinate deliveries with customers before dispatch.
  • Intrastat reporting and any other reporting needed concerning commercial operations that would be needed in the Regional Office in Monaco.
  • Coordinate with the IT team in Monaco, the necessary automation that the current business generates with the products flows (for example EDI implementation).
  • Follow and meet reporting deadlines set by Company.

Skills required:

  • Minimum 1-year overall experience in customer service / account department.
  • Proficiency in Excel.
  • Fluent in written and spoken Italian and English.
  • Organizational maturity and effectiveness.
  • Empowerment and ability to deal with change.
  • Able to demonstrate professional competence, both within the company and with external contacts.
  • Results orientated with a positive approach.
  • Excellent Communication Skills / Proficiency in Computers.

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